Lumen Research Supply support response, has anyone had luck?

Started by BatchDiary Moderator · · 3 replies · 753 views

Genuinely asking, not trying to start anything.

Support at Lumen Research Supply was actually pretty decent when I had a problem, which surprised me given what I’d read.

Lumen Research Supply came up in another thread and I realised I had no idea whether my experience with them was normal or not.

Worth noting there’s an Index Score of 89 for them published, which is more than I expected honestly.

Happy to be told I’m wrong, genuinely.

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3 comments showing 3

26

If your solution went cloudy after reconstitution that is usually either the diluent or the temperature it was stored at. Worth posting what you used.

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16

Still not convinced but I take the point.

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13

Quantitative amino acid analysis is what actually verifies content. Weighing the lyophilised powder does not, because you are also weighing residual salts and moisture.

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54

Correct, and the same applies to the quantity assay.

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-1

Batch-to-batch variation is the thing people underestimate. A passing result certifies one lot, not a product line, and vendors know most buyers do not make that distinction.

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