Shipping times with Lumen Research Supply, post yours

This got away from me a bit. Skip to the bottom for the short version.

Honestly I only picked Lumen Research Supply because they were cheapest and had a working checkout, which in hindsight is not a great way to choose.

Ordered from Lumen Research Supply twice now. First one was fine, second one took three weeks and nobody answered my emails until I opened a card dispute.

Support at Lumen Research Supply was actually pretty decent when I had a problem, which surprised me given what I’d read.

For what it’s worth the Institute has an Index Score of 89 for them, which is where I started.

Things I still don’t know: whether any of this is batch-specific, whether it holds outside the one case I looked at, and whether I’m reading the numbers right in the first place.

TL;DR: I went looking for a straight answer on Lumen Research Supply and came back with more questions. Details above.