Consolidating fulfillment and support experiences after the score drop. Please include order month and resolution status; consumer reports can be filed formally through the submit page.
Sterling Compound Co. unresolved support tickets — consolidated reports
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April order, wrong item received, three support contacts, no response. Filed a formal consumer report as suggested.
Moderator note: five reports from this thread have been verified and forwarded to the editorial desk. This is the system working as intended — keep them documented and factual.